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Benefits for the business:

  • Upskill staff members
  • Increase teamwork and morale as staff become more aware of how to communicate effectively and support colleagues
  • The course offer can be used as a staff benefit or as part of a development scheme
  • Increase the health, safety and security of the workplace as the course covers this.

Benefits for employees:

  • Gain a nationally recognised qualification
  • Enhance both personal skills and professional development
  • Courses are delivered as distance learning, allowing learners to choose when and where to study
  • Personal tutors are assigned to ensure learners have the support needed.

NCFE Level 2 Extended Certificate in Understanding Stewarding at Spectator

This programme will provide learners with an introduction to the role of a steward at spectator events. Learners will develop knowledge and understanding of the key concepts which underpin spectator control, monitoring crowds, controlling spectator movement, communication, teamwork and health and safety.

Course content

  • Unit 1: How stewards control the entry, exit and movement of spectators at events
  • Unit 2: How stewards monitor crowds and respond to potential crowd problems at spectator events
  • Unit 3: How stewards prepare for spectator events
  • Unit 4: How to respond to injuries, illnesses and other emergencies at spectator events
  • Unit 5: Understand how effective teams work
  • Unit 6: Health and safety in a work environment
  • Unit 7: Fire safety principles
  • Unit 8: Safeguarding children and vulnerable people at spectator events.

Learning method

  • Online course