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Benefits for the business:

  • Upskill staff members
  • Increase teamwork and morale as staff become more aware, gain confidence and support colleagues
  • The course offer can be used as a staff benefit or as part of a development scheme
  • Increase employees’ knowledge base.

Benefits for employees:

  • Gain a nationally recognised qualification
  • Enhance both personal skills and professional development
  • Courses are delivered as distance learning, allowing learners to choose when and where to study
  • Personal tutors are assigned to ensure learners have the support needed to succeed.

NCFE Level 2 Certificate in Principles of Team Leading

] This nationally recognised qualification is ideal for anyone currently working in a leadership role, aspiring to progress within a team or looking to gain employment in a role which requires leadership skills. The course has been created by industry experts to help learners develop and improve the practical skills needed to successfully lead a team.

Learners will be introduced to key principles of team leading, techniques and business practices which will enable them to perform effectively in a leadership role in the workplace. Learners will not only gain an understanding of performance and conflict management, but will also strengthen their communication skills and increase their knowledge of the main legislation related to a leadership role.

Course content

Unit 1: Principles of team leading

This unit provides learners with an understanding of various leadership styles. Learners will also develop knowledge of team dynamics and the techniques used to manage a team’s workload. This unit also covers the impact of change management and how a motivated team affects an organisation.

Unit 2: Understand business

This unit will increase learners’ understanding of organisational structures and the business environment. Learners will develop their knowledge of the principles of business planning and finance within an organisation, as well as business reporting, management responsibilities and accountabilities within an organisation.

Unit 3: Understand how to communicate work-related information

This unit provides learners with an understanding of the principles and techniques of work-related communication conducted both verbally and in writing. Learners will also develop knowledge of a range of documents required for different types of meetings in a business environment.

Unit 4: Understand how to manage performance and conflict in the workplace

This unit develops learners’ knowledge of team performance management through benchmarking. Learners will discover how to manage underperformance within a team and conflict in the workplace.

Unit 5: Principles of equality and diversity in the workplace

This unit will develop learners’ understanding of standards and expectations for equality and diversity in the workplace, including the potential consequences for failing to comply with relevant legislation.

Unit 6: Understand how to develop working relationships with colleagues

This unit provides learners with an understanding of the principles of effective teamwork and how to buddy a colleague. This unit also covers the benefits of effective team-working, how to give feedback constructively and techniques that may be used to resolve team conflicts.

Unit 7: Understand health and safety procedures in the workplace

This unit will provide learners with an understanding of the main health and safety responsibilities and laws affecting the workplace. Learners will look at employers’ and employees’ responsibilities in relation to health and safety, as well as the support that is available for employees.

Unit 8: Understand how to develop and deliver a presentation

This unit will develop learners’ knowledge of the principles underpinning the development and delivery of presentations. Learners will discover the advantages and limitations of various forms of media, look at the factors affecting contingency plans and consider different ways to evaluate presentations.

Learning methods

  • Online course
  • Paper-based
  • Paper-based or online assessments