Skills for Security introduces Investigative Interviewing to its courses

Internal investigations are a fact of business life. Be it from stock loss via shrinkage, missing company assets or a staff dishonesty or disciplinary issue the ethical collection and review of information is essential.

For many organisations this key aspect is often shrouded in mystery and can fill the investigator with fear and trepidation.

Confusion can exist over what questions can be asked? How far can the investigator probe? What are the differences between civil and potential criminal investigations?

These blockages and more are skilfully addressed on the 2-day programme which engages with all of the key aspects from dealing with witnesses, note taking, planning, dealing with representatives, forming relevant questions, conducting an interview and decision making.

The TFS Investigative Interviewing programme is positioned at Level 4 and is accredited by a UK University (The Institute of Criminal Justice Studies at the University of Portsmouth) providing a gateway to undergraduate learning.

By the end of the 2 day workshop delegates will be able to:

  •  Identify the most appropriate questions in any given situation
  •  Demonstrate the necessary skills required to plan an interview
  •  Acknowledge the needs of all individuals involved in the process
  •  Conduct an interview
  •  Effectively deal with all outcomes including liars and those that say little or nothing at all
  •  Evaluate the outcome of an interview
  •  Make legally certain decisions
  •  Better protect the business


Further more this programme has been procured by the Police for training in how to conduct interviews.

TFS is providing Hertfordshire with a bespoke “out-of-custody” interview package to enable us to train all our uniformed response and neighbourhood officers. This training is providing officers with skills in recognising when out-of-custody interviews should be staged, how to stage such an interview, interviewing both cooperative and non-cooperative suspects, and dealing confidently with legal representatives; all in all professionalising and adding a consistency to out-of-custody interviewing in Herts.

Shane O’Neill, Detective Chief Inspector, Hertfordshire Constabulary


As an experienced investigator working within an ever changing company, time considered for investigations has always proven to be limited. The TFS investigation and interview techniques offer a structured process that is easy to follow, quick to prepare and gets the results required whilst demonstrating a clear understanding of investigations in business and knowledge of employment law. I also liked the approach to the training, particularly with the role-play exercises, it makes it go beyond just theory.

Leyton, Morgan Head of Business Protection at Sally Salon Services


If you are interested in a 2 day workshop at Skills for Security or at your place of work, contact us today further information at [email protected] or on 01905 744 000